An expanding data centre-building company faced the complexities of managing operations across 35 countries. The client’s objective to expand operations into 35 countries required a nuanced understanding of local legal, tax, and operational landscapes.
The expansion was further complicated by a tight global labour market, making it difficult to retain and recruit staff, thus posing risks to business continuity and growth.
The Idea
CEG considered a global project management approach that leveraged its knowledge and presence in the target countries. The strategy was to manage tax and payroll obligations across diverse jurisdictions while maintaining a high level of hands-on involvement.
How did CEG help?
CEG’s solution was multifaceted, involving the deployment of its staff and a strategic partnership with local firms to provide custom advice and support. This localised approach, underpinned by technology, allowed CEG to act as a central coordinator for the client, offering global updates and strategic advice. Key to this approach was the use of project management tools, such as Global 360, which enabled stakeholders to monitor progress in real-time and reduced the need for excessive meetings. Additionally, CEG implemented service level agreements (SLAs) with vendors to ensure accountability and maintain high service standards.
Where are they now?
The implementation of CEG’s strategies resulted in significant operational improvements and a direct impact on the client’s bottom line, with a revenue increase of 30%. The use of technology streamlined project management and fostered better engagement and transparency with customers and vendors.
